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Welcome to Zass

Zass is a powerfull WordPress / Woocommerce theme with a modern, pixel perfect design suitable for handmade artisans, craft businesses and portfolio websites.

This is a custom, collapsible widget area. Use it like any other sidebar and easily place any number of widgets here.

Have a Question?

Monday - Friday: 09:00 - 18:30 409 Mladost District, Sofia Bulgaria +359 2 123 456 +359 2 654 321 shop@zass.con

Terms & Conditions

DELIVERY

We aim to send all orders within 3-5 working days of receiving your order, unless otherwise stated.
Anything ordered on a Friday afternoon, during the weekend, or on a Bank Holiday will be processed the following working day.

We use Royal Mail First Class service and so delivery times and other conditions are subject to their policies. See : www.royalmail.com for more info. Prices reflect Royal Mail Pricing, which is dependent on weight & destination. These are displayed at checkout once you enter your delivery address.

CANCELLATIONS

If you would like to cancel an order, please email us as soon as possible or complete the form on our contact page. If orders have not yet shipped, we will refund the value of your order. If items have already shipped, then we are unable to cancel your order, but you may return it to us as detailed above.

SECURITY

Your security when using our site is extremely important to us. We take all appropriate measures to protect any personal information you provide us on this website. Full details of our privacy policy can be found here. Payments online will be requested through PayPal, debit card or credit card. When a payment has been taken you will receive an email confirming your order has been placed. If you are struggling to pay online please contact us.

RETURNS & REFUNDS

We hope that you will be absolutely delighted with your purchase. If for any reason you are not entirely satisfied you may return items within 28 days of receiving them. Once we receive the returned items in a condition suitable for re-sale, we will issue you with a refund or a voucher for the full value (minus any postage fees) to spend at : https://www.barbarataylor-gell.co.uk. Unfortunately we cannot offer refunds or exchanges for items that have been used or damaged. Purchases exempt from both the refund and exchange policies, unless they are structurally faulty, are: commissions, customised pieces, or bespoke. We are unable to accept responsibility for the non-arrival of returned goods and therefore recommend that UK items be sent by insured special delivery. Please note that the cost of shipping is not refundable. In the interests of fraud prevention, your refund will be issued by the same method by which you paid within 28 days of receipt of the return.

Each product is handmade and therefore unique and small variations will occur resulting in slight differences from any photographs or items in stock. Colours may vary and sizes are accurate within reason. We are also aware that variations in monitor, browser or software calibrations on your browsing device may cause variations in image and colour of items shown digitally, for which we cannot accept responsibility. Prices are correct at the time of publication. Barbara Taylor-Gel reserves the right to review their prices at any time.

Privacy Notice

To find out how we use and store your personal data please visit this link: https://www.barbarataylor-gell.co.uk/privacy-policy